Privacy Policy

Welcome to Sapuva. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, www.sapuva.com (the “Site”), or interact with us in any other way.

Your privacy is important to us, and we are committed to safeguarding it in accordance with applicable laws and best practices.

1. Information We Collect

We collect the following types of personal and non-personal information:

a. Personal Information

When you register, make a purchase, subscribe to a newsletter, or fill out a form, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed via secure third-party gateways)

  • Account login details (if you create one)

b. Technical & Usage Data

We may collect certain data automatically:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited, time spent, and interaction data

  • Cookies and tracking technologies (explained below)


2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To send order confirmations, shipping updates, and support emails

  • To personalize your shopping experience

  • To improve our website, services, and product offerings

  • To manage customer service requests and inquiries

  • To send marketing and promotional materials (you may opt out anytime)

  • To comply with legal obligations or prevent fraudulent activity


3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service providers: Payment processors, shipping partners, email platforms, etc.

  • Analytics & marketing tools: Google Analytics, Meta Pixel, etc.

  • Legal authorities: If required by law, court order, or to protect our legal rights

These third parties are required to keep your data secure and use it only for the purposes we specify.


4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance user experience and track website performance.

You can choose to disable cookies via your browser settings, but this may limit functionality on our website (e.g., shopping cart).


5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, regulatory, tax, accounting, or reporting obligations

  • Resolve disputes and enforce our agreements

Once data is no longer needed, it will be securely deleted or anonymized.


6. How We Protect Your Information

We implement industry-standard security measures including:

  • SSL encryption

  • Secure payment gateways

  • Restricted access to personal data

  • Regular monitoring for vulnerabilities

Despite our efforts, no transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.


7. Your Rights and Choices

Depending on your location (e.g., GDPR or CCPA jurisdictions), you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies or update your information

  • Request deletion of your personal data

  • Object to or restrict data processing

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at contact@sapuva.com.


8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If we become aware of any such data, it will be deleted immediately.


9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before providing any personal information.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, you may contact us at:

Email: contact@sapuva.com